Collection of personal information
TCG collects and holds personal information from clients, customers, employees, contractors and other individuals. We collect and hold this information when it is necessary for business purposes.
The main types of personal information TCG collects and holds relate to the contact details and organisational roles of our clients, suppliers and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses and job titles. In the course of providing professional services to our clients, we may collect and hold more detailed personal information (for instance financial details if we are engaged to perform financial services, or credit information).
We collect most information directly from individuals when we deal with them. The personal information we collect may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations or by third parties. If you contact us, we may keep a record of that contact.
Use of personal information
The main purposes for which we collect, hold and use personal information are:
If you choose not to provide us with personal information, we may be unable to do such things. If we collect, hold or use personal information in ways other than as stated in this policy, we will ensure we do so pursuant to the requirements of the Privacy Act.
Disclosure of personal information
TCG does not routinely disclose personal information to other organisations unless:
Except as set out in this policy, we do not sell to or trade personal information with third parties.
Security of Personal Information
Depending on the purpose for which we have collected personal information (for example, registration for a TCG event or a request for particular information or material), we may store some of the information electronically in our customer relationship management system or in hard copy. TCG will endeavour to take all reasonable steps to keep this information accurate and up to date and to protect it from misuse and loss and unauthorised access, modification or disclosure.
If you wish to have your personal information deleted, please let us know and we will take reasonable steps to delete it (unless we need to keep it for legal or auditing reasons).
Effect of Policy
The amended policy will apply between us whether or not we have given you specific notice of any change.
The Managing Director,
The Collaborative Group Pty Ltd,
320 Pitt Street,
Sydney NSW 2000
Or email: [email protected]